How to Repair Mailbox Database Exchange 2013/2016? Complete Solution

If you are new to Microsoft Exchange Environment then there are so many things that you are not aware about and one such issue is that they don’t know how to repair mailbox database Exchange 2013 / 2016 from corruption. Don’t worry, in this write-up, we will guide users and provide solutions to repair the corrupted Exchange 2016/2013/2010 mailbox database.

how to repair mailbox database exchange 2013

There are numerous reasons behind Exchange EDB file corruption such as: MS Exchange Server crash, power failure, malicious virus attack, software as well as hardware failure, human error, missing database object, bad sector in the hard drive, and various other cause due to which Exchange database file gets corrupted or damaged.

It is very important to repair the unhealthy .edb file because it is the main repository of the Microsoft Exchange Server which stores all the mailboxes and data items such as: mails, contacts, tasks, calendars, journals, notes, etc… As the server is used by many IT companies & other industry verticals and if the mailbox database doesn’t get repaired then the user won’t able to access the Exchange data & this would disrupt their workflow.

In some cases when any organization or company loses their data then they have to face their consequences too, such as: losing their client and user trust, financial loss, reduce their reputation in business, face legal charges, and much more. That’s why it is necessary to repair the mailbox database in order to prevent data loss.

The Exchange Users and administrator use the ESEUTIL (Extensible Storage Engine) and ISINTEG tool to repair the Exchange 2013/2016 mailbox database from corruption. Microsoft offers these inbuilt utilities and repair the database from the offline Exchange EDB file.

Pre-requisites Of Eseutil Tool to Repair Mailbox Database Exchange 2013/2010

    • Login in as Exchange administrator
    • Take the backup of the Exchange database file
    • Mailbox database should be offline or dismounted
    • Make sure that you have ample amount of storage space
    • Check the bad sectors of the hard disk via the CHKDSK utility
    • Both Exchange EBD and STM file should be present

How to Repair Mailbox Database Exchange 2013/2010?

Follow the steps given below to repair corrupted mailbox database:

1. First use the eseutil /mh cmdlet to check the Exchange database state i.e. Clean or shutdown


eseutil /mh “enter-name-of-database.edb”

2. After that, check the log file health by using the command given below:

eseutil /ml c:\DBRecovery\E00

After executing the cmdlet user will get the message “no damaged log file were found” if entire log files are healthy.

3. Eseutil provides two switches /r and /p. To repair the damaged or corrupted Exchange mailbox database users can use the eseutil /p cmdlet which is given below:

Note: Before using this command let me remind you that there are chances that your Exchange data will be lost and it is not possible to predict that how much it is gone.


eseutil /p “enter_exchange_database_file_path”

After executing the cmdlet a dialogue box will appear. Click on the OK button if you want to proceed.

4. After the mailbox database is repaired, use the following command given below to rebuild indexes and defrag the database.

Eseutil /d “insert_name_of_database.edb”

5. Then, to fix the logical corruption and repair the mailbox database at the application level use the cmdlet given below:

isinteg -s (Server) -fix -test alltests

6. After that, select the recovered Exchange mailbox database from the MS Exchange Server directory

7. If you want to check the reliability of repaired Exchange database then use the eseutil /g for this.

8. Then, mount the repair mailbox database to use in the Microsoft Exchange Server.

Drawback of Manual Solution

        1. Need technical knowledge & skills, and hands-on experience to use it
        2. Loss of data is permanent and users cannot predict how much data is loss
        3. Require enough storage space to repair the database and it is time consuming method

Use Automated Wizard to Repair Mailbox Database Exchange 2010/2013/2016

SysTools EDB Recovery Tool is the advanced software that supports both offline / dismounted Exchange database file (Private & Public) and offers Quick as well as Advance scanning mode which removes minimal & major corruption automatically without using any command in a simplified manner. As it provides a graphical user interface which makes the users work easier and save their time too. To remove minor corruption select the quick scan and for highly corrupted Exchange database file click on advance scan.

After recovery, users can export the recovered mailboxes directly to the Live Exchange Server 2016/2013/2010/2007/2003 mailboxes, Office 365 and PST, EML, HTML, PDF, MBOX, MSG file formats. It automatically creates the export report in CSV file format which contains the success and fail count of export Exchange mailbox data.

Key Features Of Automated Utility

        1. Support offline/dismounted EDB and STM file
        2. Recover & repair corrupted Exchange database via scan mode option
        3. Preserve folder hierarchy and keep metadata intact
        4. Date filter option export Exchange data within specified date range
        5. Decrypt emails from EDB mailboxes in bulk
        6. Export Exchange EDB to PST and other file formats
        7. Categories filter option export selective Exchange mailbox data items
        8. Suitable with all Exchange Server, Windows OS, and Outlook versions

Stepwise Method for How to Repair Mailbox Database Exchange 2013 / 2010

        1. Download and Install the tool in your local machine
        2. After that, select add file button >> Load offline Exchange 2013 .edb file
        3. From the scan mode option, select the advance scan radio button >> Click on the Add button
        4. Preview the recovered offline EDB mailboxes >> Click on the export button
        5. Select the Offline Exchange database mailboxes and choose the desired option to export it

Bringing It All Together

It doesn’t matter you are a novice user or Exchange admin. If you are handling Exchange Server then it is your responsibility to keep the mailbox database healthy. Now you have complete information on how to repair mailbox database Exchange 2013 or any other version EDB file. If you want to avoid the complexity and technicality to repair Exchange 2016/2013/2010 mailbox database without wasting the time then use the advanced software described in the above section which easily recovers offline/dismounted EDB file from minor or major corruption in a hassle freeway without any hindrance. In the end, select the solution which suits you according to your comfort and repair the database.

Spread the love

Article Author Details

Tom Woodside