Aol.com login issues can catch you off guard anytime and screw you up like you can’t even imagine. However, fortunately, the good thing is that all the AOL login and mail-related problems can be fixed by following some simple steps. You do not need an expert to troubleshoot the AOL mail issues. Just follow the steps as described in the guide below and get rid of all the AOL mail related problems in no time.
Fix mail receiving problem after aol.com Mail Login
If you are not facing any problem during the AOL mail login process but facing problems while receiving new mails, then there are few methods that you can try to fix this issue.
- Check the filters: The filter can be a reason behind the mail receiving problem. Your new mails may be sent to the trash folder or any other folder because of the filter. You must check all the filters created by you and make sure that all the mails are organized properly.
- Delivery delays: Sometimes, the mails take time to get delivered. This problem mainly occurs due to a problem in the mail server, routing problems, and heavy internet traffic. You can’t do anything other than waiting for the mail to be received or ask the sender to send the mail again.
- Check the spam folder: You must also check the spam folder as some of the mails are identified as spam by mistake. Check and make sure to remove the important and useful emails out of the spam folder. You need to mark all the useful and important emails as “Not Spam”. The steps to do so are given below:
- Firstly, visit the aol.com login page and sign in to your account.
- Click the “Spam folder”.
- Select all the emails that do not belong to the spam folder according to you.
- Now, move towards the top of the page and click the “Not Spam ” option.
Fix view images problem
The problem you face while trying to view an image in AOL mail can irritate you a lot. The below-mentioned troubleshooting options can help you heave a sigh of relief though.
- Try again later: If you are not able to view an image in the AOL mail, then it is better to try again later. The problem may be due to some server error so we suggest you try viewing the image again after some time as the server problem may be resolved at that time.
Also, note that if the image was received by you in an unsupported file format like TIFF, you will not be able to view that image in AOL mail. You need to ask the sender to resend the same image in JPG or GIF file format so that you can view it in the AOL mail.
- Check for the attachments: Look if the image is sent as an individual attachment or in the mail body. If you find the image as an individual attachment, you need to download that image file before accessing it.
- Reset the web settings: Many users install multiple web browsers in their system and this results in the change of web settings. You just need to reset your general web settings instead of changing all web browser’s settings individually.
- Clear the browser’s cache: Cookies and caches are the small bits of information that are stored in your browser to enable the fast loading of different frequently visited websites. The cookies and caches enable quick website response and loading but sometimes there may be a problem in loading a website properly due to it. You need to clear all your browser’s cookies and caches to completely reset your web browser. This will result in smooth and problem-free running of your web browser.
Fix missing emails problem
Many of you may face the problem of missing emails in AOL mail, this situation arises due to your third-party mail client’s wrong settings, if the emails are in the wrong folder, or if your AOL mail account was deactivated. Below are the troubleshooting options for this problem:
- Check the other folders: When you start missing emails, then you must check the other folders. Now, if you find the missed emails here, then this may be happening due to the wrong marking of mails or filtration. Just check and make the required changes in your spam and filter settings.
- Check the email client’s settings: The wrong email client’s settings can make you miss out on emails and can also create AOL login problems. You need to check your third-party email client’s settings and make sure that the “Keep email on server” setting is on. If this setting is turned off, it can lead to the deletion of emails from the AOL mail server every time you check your inbox.
Also, if you find your emails not missing but moving to an unexpected folder, IMAP settings can be the reason behind this. IMAP settings will directly sync all of your emails wherever you apply it but the mails will be moved in different folders as per the settings of your third-party email client.
- Check if your AOL mail account has been deactivated: The frequent AOL login to your account is very important as if you do not sign in to your AOL mail account for a long time, your account will be deactivated due to the reason of inactivity. You may also lose some emails depending on the duration of account inactivity.
Fix the mail reading and retrieving problem
Many of the AOL mail users face problems while trying to read or retrieve an email, if you are also facing the same situation then try the below-mentioned troubleshooting methods.
- Use AOL basic mail: The AOL basic mail, as the name suggests, it offers a basic and simple mail layout to read and retrieve emails. If you have a slow network connection then the AOL basic mail will help you in reading and retrieving emails without any problem.
- Reset the web settings: Installing multiple web browsers in a single system can lead to the changes in general web settings. You just need to check and reset the general web settings of your system. This step will save you from changing the settings of all web browsers in your system individually.
- Disable the pop-up blocking feature: If you enable the feature of pop-up blocking in your web browser, it can lead to aol.com login and mail problems, especially if the settings are to open the mail in a pop-up window while writing a new email.
- Clear the browser’s cache: As discussed already above, cookies and cache are the small bits of information stored in your web browser to facilitate the process of website loading. But sometimes, the browser cache can also lead to website loading errors. You will have to clear all the cookies and caches of your web browser to fix this problem, the action will remove all the cache data along with the problem causing ones.
- Disable the firewall temporarily: The firewall or some other third-party security software in your system may create the AOL login and mail problems. You can temporarily disable your firewall or security software to check if the problem is resolved or not.
- Disable the protected mode in Internet Explorer: The protected mode in Internet Explorer is set on by default and it may become the reason behind AOL.com login and mail problems. For turning the protection mode off, you need to follow the below-mentioned steps:
- Open the Internet Explorer in your system.
- Click the “Tools” option.
- Then click the “Security” tab.
- Now, disable the “Enable Protection Mode” option.
- In the end, you need to restart the Internet Explorer and continue with the AOL login process.
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