Disaster recovery solutions are the policies and procedures that are used to recover or ensure the continuation of the infrastructure of vital technology and or systems because of an uncontrollable disaster and or a disaster caused by a human error.
The main focus of disaster recovery is technological or IT systems that are the foundation of a businesses and therefore vital to the businesses continued functionality. It is therefore crucial to ensure continued success of businesses to incorporate disaster recovery data within its systems.
It is mandatory for all business to have disaster recovery planning as this enhances a business’ continuity. These plans should include planning for protection and recovery of applications, hardware, data, communication hardware and any IT infrastructures.
The aims of the data center disaster recovery plans are to prevent an undeterminable event, detect any undesired events, and the correction of the system should the event actually occur. These three are called the Disaster Recovery Tests.
As a service, disaster recovery’s acronym is DRaaS, Disaster Recovery as a Service. DRaaS is defined as the making of a replica and or hosting of physical servers of virtual servers by an outsourced third party to provide a back-up in case a disaster should occur, whether it is man-made or an uncontrollable disaster.
When deciding on the best possible DRaaS provider, there are crucial questions that your company must answer before making the most important decision in your business survival.
Some of the questions George Crump, president and founder of Storage Switzerland,addressed in order to choose the best possible service provider are:
- During a hurricane, what is the percentage of customers the service provider can support efficiently?
- In the event that the service provider fails, what alternatives can the business turn to?
- In the event of a disaster, what are the rules?
- What is the policy on assistance, is the service provider’s services a FCFS (First come, first serve?).
- If a client cannot be assisted, what would then happen?
- What is the manner in which users will have access to the internal applications?
- What testing processes would the disaster recovery as a service use?
- What is the duration of time in which a customer can make use of a service provider’s disaster recovery data center after the declaration of a disaster?
- Does the service provider offer its services on a pay as you go or once off payment?